National News

99.6 % of 38,741 complaints of telecom consumers addressed: PTA

ISLAMABAD, Oct 15 (APP): Pakistan Telecommunication Authority has 38,741 complaints from telecom consumers against different telecom operators and resolved 99.6 percent of them it received during one year. These complaints were received against cellular operators, Pakistan Telecommunication Company Limited (PTCL), Long Distance International (LDIs), Wireless Local Loop (WLL) operators and Internet Service providers (ISPs). In its annual report, PTA on Saturday said Cellular Mobile subscribers constitute major part of overall telecom subscriber base, therefore, maximum number of complaints belong to this segment. Total number of complaints against Mobile Operators during the period stood at 22,866.